A cool head under pressure, tireless work ethic and her love for Brenau are some of the reason’s Redenna Poole’s colleagues have voted her this year’s Hagerman-Thompson award winner.
Poole, who has been with Brenau for just over 10 years, has built a reputation among her co-workers as a compassionate employee who gets the job done.
“She is one of the hardest working individuals I know,” wrote one Brenau employee on their ballot. “Her great attention to detail is almost unmatched. She strives for the best possible outcome in all of her work and personal responsibilities. She is always willing to help solve problems and develop ways to better serve Brenau students in the most efficient way. Brenau is fortunate to have her as she truly loves Brenau.”
The award, named after Dr. Ron Hagerman and Ione Thompson, is the university’s highest honor for staff members. According to her peers, Poole, the director of admissions operations, has kept admission’s running smoothing through the challenging transition to Adult and Graduate Studies.
“During transition to AGS she worked tirelessly to implement the non-term operations processes in admissions,” said one of Poole’s peers. “She goes above and beyond in every endeavor at the university. She always reaches beyond the confines of the institution to better herself. She completed the Georgia Institute Strategic Enrollment Management. Each year she also presents at the GACRAO conference. She truly exemplifies the spirit of the Hagerman-Thompson Award.”
Another employee wrote that Poole “is the most conscientious person I have ever met… very kind and always, always pleasant, even under severe stress and pressures. She has admissions running so smoothly, although most people have no idea who she is and how vitally important her work is.”